1. Introduction
This Privacy Policy explains how we collect, use, and protect personal data when you visit this website. We are committed to complying with the EU General Data Protection Regulation (GDPR) and to handling your information responsibly and transparently.
2. Data Controller
Controller: niwo systems
Email: info@niwosystems.com
Address: Based in Germany
If you have any questions about this Privacy Policy or your personal data, you can contact us using the details above.
3. Data We Collect
a) Information you provide voluntarily
When you use the contact form, we collect:
- First and last name
- Company name (optional)
- Email address
- Phone number (optional)
- Message content
This information is used solely to respond to your inquiry.
b) Automatically collected data
When you visit the website, basic technical data may be processed automatically:
- Your IP address
- Browser type and version
- Operating system
- Date and time of access
- Referring website (if applicable)
This data is collected for security, error monitoring, and performance purposes and is not used to identify individual visitors.
4. Purpose & Legal Basis for Processing
- To respond to inquiries submitted via the contact form (Art. 6(1)(b) GDPR – performance of a contract or pre‑contractual measures).
- To ensure technical operation and website security (Art. 6(1)(f) GDPR – legitimate interest).
We do not use your data for marketing purposes without your explicit consent.
5. Data Storage & Retention
Your contact form submissions are transmitted securely and may be stored temporarily in our email inboxhosted through AWS services or another secure email provider. We keep your messages only as long as necessary to handle your inquiry, unless legal retention requirements apply.
6. Use of Third‑Party Services
a) AWS Amplify
Our website is hosted using Amazon Web Services (AWS) Amplify, provided by Amazon Web Services EMEA SARL (Luxembourg). Data may be processed on servers within the EU or, if necessary, in other regions under appropriate safeguards such asStandard Contractual Clauses (SCCs).
b) Google Fonts (locally hosted)
This website uses the font “IBM Plex Mono.” Fonts are hosted locally on our server, ensuring that no data is transmitted to Google when loading the font. If we previously used the next/font/google import, we have adjusted the setup to store fonts locally to comply with GDPR.
8. Your GDPR Rights
- Right of access (Art. 15 GDPR)
- Right to rectification (Art. 16 GDPR)
- Right to erasure (Art. 17 GDPR)
- Right to restriction of processing (Art. 18 GDPR)
- Right to data portability (Art. 20 GDPR)
- Right to object (Art. 21 GDPR)
You also have the right to lodge a complaint with your local Data Protection Authority if you believe your data is processed unlawfully.
9. Data Security
We use HTTPS encryption and appropriate technical measures to protect your data from unauthorized access, alteration, or loss.
11. Changes to This Policy
We may update this Privacy Policy occasionally to reflect new features or legal requirements. The latest version will always be available on this page.
12. Contact
If you have questions or requests related to your personal data, please contact: info@niwosystems.com
Subject line: “Privacy Request”