1. Introduction
This Privacy Policy explains how we collect, use, and protect personal data when you visit this website or contact us by email. We aim to handle information responsibly and transparently in line with applicable data protection law, including the EU General Data Protection Regulation (GDPR).
2. Data Controller
Controller: niwo systems
Email: legal@niwosystems.com
Address: Based in Germany
If you have questions about this Privacy Policy or your personal data, you can contact us using the details above.
3. Data We Collect
a) Information you provide voluntarily
When you contact us by email, we may process:
- Your email address
- Your name or signature, if you include it
- Your company name, phone number, or other contact details, if you include them
- The content of your message and any attachments you send
This information is used solely to review and respond to your inquiry.
b) Automatically collected data
When you visit the website, basic technical data may be processed automatically by hosting infrastructure, such as your IP address, request metadata, browser information, and access logs needed for secure delivery of the site.
4. Purpose & Legal Basis
We process personal data to operate the website securely, respond to inquiries, and protect our systems against abuse or misuse. Depending on context, the legal basis is either our legitimate interests under Article 6(1)(f) GDPR or steps taken at your request prior to entering into a contract under Article 6(1)(b) GDPR.
5. Data Storage & Retention
We retain personal data only for as long as necessary to fulfill the purpose for which it was collected, to communicate with you, or to comply with legal obligations. Email correspondence may be retained where needed to document communication or handle follow-up requests.
6. Use of Third-Party Services
Hosting
This website is hosted using AWS infrastructure. Hosting providers may process technical connection data and server logs as required to deliver the website securely and reliably.
Fonts
The website uses locally hosted fonts. No font requests are sent to third-party font providers when loading the site.
8. Your GDPR Rights
Under the GDPR, you may have the right to:
- Request access to your personal data
- Request correction or deletion of your data
- Request restriction of processing
- Object to processing in certain circumstances
- Lodge a complaint with a supervisory authority
To exercise these rights, contact legal@niwosystems.com.
9. Data Security
We take reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or disclosure. However, no internet transmission or storage system can be guaranteed to be completely secure.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect legal, technical, or operational changes. The latest version will always be published on this page.
12. Contact
If you have questions about this Privacy Policy or about how your personal data is handled, contact legal@niwosystems.com.